We want to make your experience with us, simple. Below is some of the most frequently asked questions that our clients contact us with. You got questions? We got answers. Check out some of our FAQ’s below, and if your question is not on that list, contact us and we will be more than happy to assist you.

Directory

i'm lost! Help me navigate through your website!

■To contact us direct with all your questions, comments, and concerns; see our contact us page
■For a listing of programs and services that we offer, including times and dates of classes; see our programs page
■If you want to learn a little bit more about our company, check out our about us and the team page

 

FAQ's
I'm out of shape,what programs can I do?

All of them!  All of our programs are made for ALL fitness levels, from group classes, to personal training.  Our staff are experts at deciding what you can and cannot do, and are equipped with hundreds of variations for each exercise.  Classes are done at your own pace, and our trainers will decide whether an exercise is too hard or too easy for each individual.  We also offer a complimentary fitness consultation to help you decide what program you would be happy with.  contact us to set up one today.

 

I'm too old,what now?

Nice try buddy.  You’re never too old to exercise, period.  Our staff will adjust any program or exercise to meet your needs.  See the above answer, and we’ll see you at any one of our programs.

How long is each program?

All of our classes run roughly about an hour or more, our swim lessons run anywhere from 30-45 minutes depending on swim level. Times vary depending on each individuals needs and fitness level.  For more information see our programs page.

Where are you located?

All of our programs are done outdoors, with the exception of our workplace programs.  We do not have our own facility, so public parks, beaches, and other outdoor areas become our gym.

Do you offer programs for companies?

Through our "Create Your Own Class" program we have had the opportunity to work with a lot of companies, on their time, and at their convenience. Our instructors bring the equipment and workouts to you and your staff at your own workplace. This program is by appointment only, see our Create Your Own Class page for more info on this popular program, and  contact us  to schedule an appointment.

Can I get a refund on a program if I don't like it?

All of our programs is guaranteed with our “First Is Free” policy.  What that means is you can try any private lesson or class risk free, because the first session is on us.  This will help you to decide which program is right for you.  Sorry but there are no refunds after your first class should you decide to sign up for a program.

Where do you teach your swim lessons at?

Our lessons are currently being held in Aiea, at a private residential pool.

What do I bring to each class?

We recommend that each individual bring their own water to stay hydrated, towel and/or mat.  For our swim programs we recommend goggles, water to stay hydrated, towel, and a swim cap (optional).

Do you have a cancellation policy?

We do have a 24 hour cancellation policy if you cannot make it to a class or training session.  If you contact us in time we will be able to reschedule your session, however if you don’t, your session will be forfeited.  For classes that are canceled due to unsafe weather conditions, or an Instructor not being able to teach a class; it will not be counted as a session, and therefore will be able to be rescheduled.

Are your Instructors certified?

All of our Personal Trainers, and fitness Instructors are required to be certified through nationally recognized fitness organizations like ACE, AFAA, and NASM. Our Instructors are also required to be CPR and AED certified through the American Red Cross or the American Heart Association.